Do you need some ideas for templates, or want a head-start on creating your own custom report and letter templates for RezOvation GT?  We've made it easy for you by creating a package of custom templates, in just about every category.

Follow the directions below to get started.

1. Click here to download the template package.
2. Save the file to an easy to find location such as Desktop or My Documents.
3. Locate the downloaded file, and right-click on it.  Select "Extract".  This will create a folder with the template files.
4. To edit a template file, just open it -- it's in Microsoft Word (DOC) format. 
5. When finished editing, close the template and upload it to RezOvation GT by doing the following:
* Go to the Manage Reports and Letter Template configuration section (click the button next to the gear icon in the toolbar, or select View > Template Configuration). 
* Click the link for the template category you wish to edit, e.g. "Confirmation Letter".
* Select the specific template you wish to edit, and click "duplicate".
* Select the duplicated template, and click "check in". 
* Locate the custom template, and select it.  Word may open and close a few times -- this is normal. 
* Select the custom template, and click "set to default".

Click here for more information about editing templates.

 

Looking for more useful articles?  Click here to visit the RezOvation Wiki.

Today is a very exciting day for Microsoft Windows users, as Windows 7 has finally launched!  Here at RezOvation, we've been using Windows 7 since the beta was released earlier this year, and we're happy to say that RezOvation GT and RezOvation Desktop both work without a hitch.  In addition, RezOvation GT has passed the official certification testing for Windows 7.  You can view more information in the Windows 7 compatibility database, which you can view here. 

RezOvation GT is compatible with Windows 7 32 bit and 64 bit editions, and RezOvation Desktop is compatible with Windows 7 32 bit edition.  Nothing is required from you to maintain compatibility -- simply install the latest version of RezOvation software.

For users of Windows Vista, upgrades to Windows 7 are available from Microsoft; for users of Windows XP, a full Windows reinstall is required.  Expect to see most new computers from Dell, Gateway, HP, and others ship with Windows 7 preinstalled (or with a free upgrade from Vista). If you purchased a copy of Vista or a new PC after June 26, 2009, you may be eligible for a free upgrade -- see this link for details.

For more information about Windows 7, visit the Microsoft website.

We've released the latest version of RezOvation GT.  The version is 5.4.1.84 and is available via the auto update feature.  This update includes numerous fixes, and details can be found here.

We're happy to announce that the latest update to RezOvation GT has been released.  The version is 5.4.1.49, and some features include:

• Gift Certificate management list view, which allows you to easily view / edit / manage all of your gift certificates and pre-paid accounts. To access this feature, click the "Gift" icon on the toolbar.
  
  
• Gift Certificate online checkout. This feature is available for Booking Engine users only, and allows you to sell your own "house" gift certificates online. To access this feature, simply place the Gift Certificate booking link on your site. This link can be found under Configuration > Booking Engine, in the "Booking engine integration with your website" section.
  
  
• Search feature for the Gift Certificate lookup screen. This screen appears when you are applying a gift certificate payment, and allows you to search for a gift certificate by number, purchaser, to, and from fields.
  
  
• Added an export feature to the customer and reservation list, which allows you to export any customer and reservation data to a CSV (spreadsheet) file. To access this feature, select File > Export from the customer or reservation list.
  
  
• Added a "Do Not Move" feature to the Occupancy map. To access this feature, right-click on any room reservation on the Occupancy Map and select "Do Not Move". If you then attempt to move the room, a warning message will appear and you will not be able to move the reservation to another room or another date.
  
  
• Reservations with credit card holds now display as orange on occupancy map. You can change this color by going to Configuration > Lists and Occupancy map (bottom right side of the Configuration screen), and selecting "choose occupancy map colors".
  
  
• Added additional data columns to the reservation list, including # of nights, # of guests, # of adults, # of children, arrival time, departure time, total charges, and total tax.
  
  
• List columns now "stick" when you reorder them. To reorder a list column, simply left-click on the column header and drag it to the left or right. The order will be saved when you close the program.
  
  
• Added a new Reservation Balance report. This report displays running totals through a specific date of any reservations which have a balance. This includes in house, departed, and future reservations.
  
  
• Added a new Reservation By Booking Date summary report. This report displays aggregate information about reservations booked for a particular date range, including % of reservations booked online vs offline, and more.
  
  
• Added a new user security level which prevents certain users from deleting reservations and customers, and canceling reservations. To access this feature, go to Configuration > Users (bottom right side), open the User you wish to edit, and uncheck the box for "delete customers and reservations" and "cancel reservations".

For more features as well as bug fixes, please read the release notes.

We want your feedback!  Share your voice and help decide which features are included in future updates.  Visit our feedback forum now.

At RezOvation, we're always listening to your ideas, suggestions, and problems to make sure that our software is making your innkeeping life easier and bringing you more reservations.  In the past, we've always taken feature requests and product enhancements either through our suggestion form or when talking to innkeepers.  While we'll continue to do that, our number of users has grown so much that we need a better way to track your feedback and make sure that we are working on the improvements that matter to you! 

As part of this goal, we're pleased to announce a new feedback forum for RezOvation GT, which is designed to gather and share your ideas in a way that we hope will be helpful to you and to our product team.   Some features that we're excited about:

• Everyone can submit their favorite ideas, and browse ideas that have already been submitted
• Everyone can vote on their favorite ideas
• We can better track for your benefit which ideas have been implemented, which are in progress, and which are under consideration, providing you with better insight into what our product team is working on
• You'll have more direct access to the product team to share your ideas and discuss them. 

You can visit the forum here: http://feedback.rezovation.com.  You'll also notice a large "Feedback" button on many of the RezOvation GT support pages -- just click it to see some of the top ideas and submit your own.

Please note that In order to submit ideas, you will need to either create a login on the feedback page, or use your existing Google / Yahoo / Facebook / etc. login information via the OpenID system. 

We're looking forward to all of your great ideas ... see you there!

- The RezOvation team

RezOvation, the leader in property management systems for inns, B&BS, hotels, and specialty lodging with its RezOvation GT 5.0 Property Management System product, announced that it has passed full PA-DSS credit card security certification. “Our GT product is one of the first products in the world to have completed the new, more rigorous payment application certification standards,” explained John Banczak, COO of RezOvation. “Our customers can now rest assured that RezOvation GT has undergone the most stringent data security testing procedures available and is fully approved for credit card processing and data storage.”

Credit card security is quickly becoming a critical issue for all small merchants that accept credit cards, including B&Bs and small hotels. Any third-party application that a small merchant uses to capture, transmit, store, or process credit cards must be fully certified by 2010 – whether it is an online application, a website shopping-cart, or installed software – and small merchants are scrambling to find software that is approved, appropriate, and affordable. By July of 2010, just over a year away, credit card processors must ensure that all of their merchants are using only fully certified applications. In addition, merchants using third-party applications that are not certified cannot become PCI compliant. Many credit card processors are already enforcing compliance or are charging additional fees to non-compliant properties. RezOvation is already seeing a huge demand from its customers for certified applications and encourages properties to become PA-DSS complaint well in advance of the 2010 deadline to avoid the expected last-minute rush.

Read more ...