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Webervations availability uploads from FTP users RESOLVED

January 18, 2009 17:31 by Ben

UPDATE  1/23: A small number of users reported that their availability calendars were not showing the "next" and "previous" month navigation.  This was due to the fact that some users made setting changes to this area last Friday, which were not properly saved, and caused some calendars to display a single month.  To fix this problem, please log in to your Webervations account, go to your availability calendar settings, and set the calendar to display multiple months.  Also, if any of your display settings are not correct (e.g. the "booked" graphic is wrong), make sure to reset that value and save it.  It will then take about 1 hour for the changes to run through the system, after which your availability page should be correct.

UPDATE: as of 6:30 PM CST, this issue is resolved, and all FTP based software should be updated now.  We appreciate your patience.

We are noticing some issues with FTP updates from Munsenware Guest Tracker, and other older PMS systems which use FTP.  We are working to resolve this problem as soon as possible.

The following programs may be affected:

  • Guest Tracker (Munsenware)
  • InnOvation (versions 4.6.0.3 and older)
  • GuestALL (older versions)
  • TCS GuestTracker (older versions)
  • InnKontrol
  • Dabble
  • MotelMax
  • Front Desk

 The following programs are NOT affected:

  • Webervations 2.0 (new Webervations)
  • RezOvation GT
  • RezOvation Desktop
  • GuestALL (2003 or newer)
  • NightClerk Express
  • TCS GuestTracker (newer versions)
  • iMagic
  • Vacation Rent Pro
  • Booking Center
  • InnReserve
  • InnOvation (version 4.7.0.0 and newer)
  • Innformed Manager

 


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Categories: Webervations
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Comments

January 19. 2009 11:27

I notice that the rates/availability calendar that appears on our website is DIFFERENT to the one that appears on our CVB website that JackRabbitt pulls up.  Why is that?   The one that JackRabbitt pulls up is totally UN-userfriendly - is the problem with Rezovations or Jackrabbitt?

Thanks,
Merle
Flamingo Inn, Daytona Beach

Merle

January 19. 2009 12:34

@ Merle - this is something that JackRabbit will have to resolve, so I would contact them.  They pull availability from our site and then build it into their own display, so we have no control over how it looks.  

Ben

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