UPDATE 1/20 12:00p CST: We have made some improvements to the email system, and emails should be working normally now. It is possible that some email problems will continue over the next few days due to domain name server (DNS) updates that have not reached your email provider. If you continue to have problems receiving email from us, it is recommended that you contact your internet provider or email provider and ask them to whitelist / unblock the IP addresses listed below.
Some users have reported that they have not received some confirmation emails, software upload emails, and other emails that are sent from Webervations.
We are investigating this problem and will resolve as soon as possible.
In some cases, this issue may be caused because your internet provider (ISP) is blocking or filtering our IP addresses. To help alleviate this problem, you can ask your ISP to whitelist / allow the following range of IP addresses:
64.244.121.80
64.244.121.81
64.244.121.82
64.244.121.83
64.244.121.84
64.244.121.85
64.244.121.86
64.244.121.88
You can also request to whitelist the entire range from 64.244.121.80 - 88
We are investigating this problem regardless to ensure that emails are received, and will resolve as quickly as possible.